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Site security and payment:
We accept Visa, Mastercard, and American Express credit cards. We also accept Maestro, Visa, Debit, Debit Mastercard, Electron, Solo and Delta debit cards. Please note, we cannot accept Maestro cards from our continental European customers at present. Our site uses the latest 128-bit encryption service and is secure. We also accept payment by Paypal.
Guarantee:
When used with reasonable care and by following the instructions provided, your stencil should last the duration of an average project. If for any reason you should damage your stencil during use, regardless of how it happened, return it to The Stencil Library and we will pay 50% towards the cost of a replacement stencil (must be the identical stencil). This guarantee can only be used with our own brand stencils. Statutory rights apply.
Returns:
Because all our stencils are made to order and are made especially for you, we cannot accept returns for exchange or refund unless faulty and then your statutory rights apply. In order to avoid disappointment, please check your order and sizes of your stencils when ordering. Once you submit your order, we will give you a 24 hour grace period before processing the order and payment so that you may contact us with any questions or cancel altogether without being charged.
Copyright:
All Stencil Library stencils are designed in-house and are protected by copyright. The copying of any stencils is strictly prohibited. Should you wish to purchase stencils to apply to items that you sell, please contact us to discuss. The use of any photos or designs for use on blogs can be done with our permission as long as there is a link to our site and we are clearly mentioned as the source of this material. Please contact us to let us know what you would like to use.
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